Monitor, Control & Configure Your Visonic Powermaster System - From Anywhere.


Here we explain how to connect your Visonic Powermaster alarm system to our secure Power Manage server. Connection to the Smart Alarm Power Manage server gives access to the Visonic-Go and AlarmInstall mobile apps with features that allow remote monitoring, control and configuration of your Visonic Powermaster alarm system.

Includes Visonic System Technical Support.

Connecting to our Power Manage server allows us to provide email support and assistance to Visonic PowerMaster alarm system owners with configuration issues and system troubles.

Available to Visonic alarm system owners WORLDWIDE.

ABOUT VISONIC-GO MOBILE APP

ABOUT TYCO ALARMINSTALL MOBILE APP

VisonicGO is the mobile app that gives you peace of mind about your home and business security wherever you are. You can see inside your home or business and make informed decisions about events and notifications, and implement key changes, all in real time, from anywhere, via your smartphone or tablet.
 

Features Include
 

  • Arm, disarm

  • Image notification and image on demand

  • Alarms and events history

  • Alarms and alerts push notifications

  • Zone status and zone bypass

AlarmInstall is a mobile app that speeds up and simplifies installations of Visonic PowerMaster alarm systems, and enables efficient remote maintenance. 

Using AlarmInstall, you can easily complete the full system configuration via the intuitive mobile app interface, saving time and effort during installations. The app also enables basic maintenance tasks to be handled remotely.

 

Features Include

 

  • Remote configuration

  • Remote maintenance

  • Device ID reader for easy enrollment of PowerG devices

  • Panel configurations can be saved and re-used

  • Zone status and zone bypass

Start your 7 day free trial.

If you would like to try the Power Manage service, you can connect your system for 7 days for FREE, please enter your contact details and

control panel ID and cliick 'Start my free trial'

Full subscription price from only £36 per year.

Step 1. - Provide your contact details and panel ID.

Your Control Panel ID is a 6 digit alphanumeric ID printed on the panel’s rear label or can be found in:

MASTER INSTALLER MENU - scroll >> to SERIAL NUMBER - Press OK then scroll >> to PANEL ID

Step 2. - Set up your control panel.

Broadband Connection Setup

1. Enter Master Installer Mode on the control panel.

2. Press the >> (forward arrow) to scroll to COMMUNICATION and press OK

3. Scroll >> to CS REPORTING press OK

4. Under REPORT EVENTS, choose the events you wish to have reported from the available list. ‘all *backup’ is recommended. The choices are explained fully in the alarm system user manual. Note; the set value is indicated by a solid block ( █ ) next to the setting.

5. Scroll >> to 1ST REPORT CHANNEL and set it to ‘broadband’.

6. Set the 2nd , 3rd and Dual REPORT CHANNEL as desired.

7. Scroll >> to IP RCVR 1 and enter 062.030.222.074 (the IP address of our server)

8. Scroll >> to PSTN FORMAT and set it to SIA

9. Scroll >> to COMM FAIL REPORT and Press OK set PSTN FAIL to ‘Don’t Report’

10. Exit INSTALLER MODE

GSM / GPRS Connection Setup

1.  Enter Master Installer Mode on the control panel.

2. Press the >> (forward arrow) to scroll to COMMUNICATION and press OK

3. Scroll >> to GSM/GPRS/SMS and press OK

4. GPRS REPORT will show, press OK and set it to ‘Enable’.  Note; the set value is indicated by a solid block ( █ ) next to the setting.

5. Repeat step 5 and enable GSM REPORT and SMS REPORT

6. Scroll >> to GPRS APN and enter the APN (Access Point Name):  wlapn.com.

7. Scroll >> to GPRS USER NAME and enter the user name: visonic

8. Scroll >> to GPRS PASSWORD and enter the password: visonic

9. Scroll >> to SIM PIN and leave blank.

10.Scroll >> to NETWORK ROAMING and set to ‘Roam Enable’.

11. Scroll >> to GSM KEEP ALIVE and set it to ‘disable’ for contract SIMs and Every 28 days for PAYG SIMs

12. Scroll >> to TRANSFER PROTOCOL and set to TCP

13. Scroll to GPRS ALWAYS ON and set to enable.

14. Use the 'Arm Home' button to go back up through the menu system until you see 4. COMMUNICATION press OK

15. Scroll >> to CS REPORTING press OK

16. Under REPORT EVENTS, select the events you wish to have reported from the available list.  ('all*backup' is recommended). The choices are explained fully in the alarm system user manual.

17. Scroll to 1ST  REPORT CHANNEL and set it to ‘cellular’.

18. Set the 2nd , 3rd and Dual REPORT CHANNEL as desired.

19. Scroll >> to IP RCVR 1 and enter 062.030.222.074 (the IP address of our server)

20. Scroll >> to PSTN FORMAT and set it to SIA

21. Scroll >> to COMM FAIL REPORT and Press OK set PSTN FAIL to ‘Don’t Report’

22. Use the 'Arm Home' button to go back up one menu level and scroll >> to UP/DOWNLOAD press OK

23. Scroll >> to GPRS Up/Down press OK

24. In My SIM Tel. # enter the telephone number of the SIM installed in the GSM module.

25. Exit INSTALLER MODE

Step 3. - Set up your Visonic-Go mobile app.

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Step 1.

Download and install the Visonic-Go app on your mobile device. 

Allow push notifications and then accept the terms & conditions.

Next

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