Visonic-GO Mobile App Step-by-Step Setup Guide

VisonicGO is the mobile app that delivers peace of mind. – enabling you to control your home and business security wherever yoou may be. By seeing inside your home or business in near real time, you can make the right decisions about events and notifications – from anywhere, using your smartphone or tablet.


VisonicGO is part of the PowerMaster solution. The control panels are connected via IP connectivity using the PowerManage platform.


Step 1.


Download and install the Visonic-Go mobile app to one or more mobile devices (Available for Android and iOS devices).


NOTE: Upon first use, accept the End User Licence and Privacy Agreements and ensure you allow allow push notifications to your device from the app.

Step 2.

At the Welcome screen enter in the server address field and tap OK to continue.

Step 3.

At the Add Panel screen tap + to add your unique control panel ID.

Step 4.

Enter your panel ID and a panel alias (e.g. Home, Office, Shop) - Tap OK to save. (See note below)

Step 5.


Select your control panel from the panel list or tap the + icon to add more panels.

Step 6.


Enter your 4 digit user code to log in to your system (the code used to arm and disarm the system) and tap PROCEED

Step 7.


The app will take between 10 and 40 seconds to connect to your control panel.

Here you can see information such as system status, security events and view connected devices, plus arm and disarm the system direct from your mobile or tablet.

Step 8.


Tap the menu icon (Top left) to see options such as application settings, set notifications and set panel date and time

How to find your control panel ID.


NOTE: The control panel ID shown is for ilustration purposes only.


Your Control Panel ID is a unique 6 digit alphanumeric ID printed on the panel’s rear label or can be found in:


MASTER INSTALLER MENU - scroll >> to SERIAL NUMBER - Press OK then scroll >> to PANEL ID

Step 9.


Tap notifications in the main menu to select which notifications you will receive in the app


SmartAlarm UK

Delivering professional quality wireless alarm systems and accessories to trade and non-trade customers throughout the UK and Europe


Customer Service

+44 (0)1744 649300

Platinum Certified

Copyright © SmartAlarmUK 2019 All Rights Reserved